Dear Home Secretary and Police Commissioner,

We write to formally record our grave concern regarding the unresolved disappearance of Ozzie, a pug and a member of the Shutt family, who was taken during an armed criminal offence at the family home in Ruislip, Greater London. This case raises serious and interrelated issues: first, concerning the adequacy of the ongoing investigation and the support afforded to the affected family; and second, concerning the broader legal and operational framework governing the investigation and prosecution of pet theft across the United Kingdom.

More than twelve months have now elapsed since Ozzie was stolen. During this period, the Shutt family has received no substantive disclosure of investigative progress, nor sufficient clarity as to what steps—if any—remain under active consideration. The prolonged absence of meaningful information has left the family without reassurance, without transparency, and without confidence that all reasonable avenues are being pursued.

The consequences for the family have been devastating and enduring. They continue to experience acute distress, deep worry and uncertainty regarding Ozzie’s welfare, whereabouts, and condition. That distress is exacerbated by the nature of the manner in which Ozzie was stolen and by the absence of visible investigative momentum in its aftermath. I will go as far to say that, to date, the police have totally failed Ozzie and his family. This is not right and we urge the government to treat this letter with utmost seriousness.

For clarity, 51% of adults in the UK own, or have owned a pet. The theft of our beloved pets is our worst fear, and when families like Ozzie's are victims of the most heart-shattering crime, there is often little-to-nothing done by those with investigatory powers. We plead with you to intervene in Ozzie's case, and to make a difference.

This correspondence therefore makes two distinct but inseparable requests.

Firstly, with respect to Ozzie himself and to the Shutt family, we formally seek immediate and meaningful disclosure of information to them.

This includes clarity as to the status of the investigation, the steps taken to date, the lines of inquiry that remain open and those which have closed, and the resources currently allocated to this case.

We further call for enhanced and proactive police engagement with the family, with a clear objective of supporting efforts to identify those responsible, recover Ozzie if possible, and bring the offenders to justice.

The family is entitled to full transparency, to engagement, and to the assurance that this serious crime continues to be treated with appropriate priority.

Second, and more broadly, this case has come to be understood as emblematic of a national issue.

Thousands of members of the public continue to follow Ozzie’s disappearance, not only out of concern for the family, but in part because it reflects a wider failure to respond adequately to the escalating problem of pet theft.

The national and international attention this case has attracted is not incidental; it reflects a deep and growing public unease.

The theft of companion animals is increasing in frequency and sophistication. Yet, in practice, the legal and investigative tools available to law enforcement have not evolved to reflect either the seriousness of these offences or their impact. Of particular concern is the continued treatment of pet theft within a legal framework designed for the loss of inanimate property. This approach fails to account for the sentient nature of animals, their recognised role within family life, and the profound emotional harm caused by their theft.

The sustained public engagement in this case demonstrates a clear expectation that legislative and policy reform must now be considered as a matter of urgency.

We therefore call upon the Government to give immediate consideration to modifying existing legislation to create Ozzie's law:

Thousands of people remain actively invested in the outcome of Ozzie’s case and in the wider issue it represents.

The continued absence of resolution risks further eroding public confidence in the ability of the justice system to respond effectively to crimes that deeply affect families and communities.

This correspondence reflects the considered concerns of Ozzie’s family and a substantial body of the public.

Addressing this case with transparency, diligence, and renewed investigative effort, while simultaneously committing to meaningful legislative review, would represent an important step toward restoring public confidence and demonstrating a genuine commitment to tackling the growing problem of pet theft in the United Kingdom.

We would welcome your considered response addressing both the specific steps being taken in relation to Ozzie’s disappearance and the broader measures under consideration at a national level.

Yours sincerely,

On behalf of Ozzie’s family and supporters, and concerned members of the public.