To Amazon's Audible.com division: Please reinstate support for HumanWare's popular Victor Reader Stream player for the blind and low vision community

We, the undersigned, respectfully request that you give priority to updating the Audible Sync software so that it supports the Victor Reader Stream from HumanWare.
The Victor Reader Stream is a device designed for blind users, with an intuitive user interface controlled via keys which are easily distinguishable by touch.
The Stream makes a wide variety of content accessible, including material from libraries specifically for those with print disabilities, as well as a range of mainstream content that is available elsewhere, but may be more difficult or less convenient for many blind people to access in other ways.
Victor Reader Stream users have appreciated Audible’s willingness to support this device in the past, and have expressed that appreciation by subscribing to Audible. While Audible continues to make efforts to ensure the accessibility of its own apps on smartphone platforms, for a variety of reasons, the Stream remains the preferred choice for a significant number of blind people to read Audible books. Just a few of these reasons include:
*The vast majority of people who are blind or have low vision are seniors who experience their vision impairment later in life. Some choose not to use a touchscreen-based smartphone. Lack of support for the Stream will lock these users out of the service.
*Even for experienced users of accessible smartphones, some simply prefer reading audiobooks on a dedicated device with physical keys. This may be because they find it more straightforward, but it may also be because heavy smartphone users who already have their screen readers talking a lot are concerned about battery life. The Stream is a dedicated reading and listening device that offers impressive battery life.
Some months ago, a new version of Audible Sync broke longstanding compatibility between Audible and the Stream for new users seeking to authorise their Audible accounts. This has been a growing frustration, but the matter has come to a head now because HumanWare has announced a new version of the Victor Reader Stream. This means many blind and low vision Stream users around the world will be upgrading their devices, and will lose access to Audible if Audible does not act.
In a recent podcast interview, HumanWare confirmed that while support for Audible on the Stream is ready to go, their new third generation Stream cannot support Audible until Audible adds support for the Stream in Audible Sync.
Blind people are avid audiobook readers, and therefore passionate Audible customers. Indeed, the audiobook format was invented for blind people. Only a fraction of the world's books are accessible to blind people. After many years of enjoying Audible on the Stream, it would be a disappointing and distressing sep backwards if Audible were to deprive some people of access to some of these books.
We submit that not only is it the right thing to do to give blind Audible customers support for the service in whatever way feels most comfortable to them, it is a good business decision. There is no doubt that Audible's support on the Stream has earned it revenue it would not otherwise have had. Not acting will definitely result in revenue foregone.
We therefore urge you, please, readd Victor Reader Stream support to Audible Sync so that current Stream devices in the market are supported again, and the third-generation Stream, soon to be released, is also supported.
We thank you for reading, and trust that you will remedy this matter expeditiously.