We, the undersigned, are writing to ask that Cerence INC. and Hims Inc. add the ETI-Eloquence Text to Speech engine to the Hims Sense Player and Hims Sense Player OCR.
The Sense Player is a media player and book reader made for blind and visually impaired individuals as well as those who may not be able to read printed material. It has no screen and is controlled by various buttons such as arrow keys and a telephone style keypad.
It offers access to such content as internet radio stations, podcasts, documents and eBooks. While many books are available today as audio recordings, many are also available as eBooks. These eBooks are read by an electronic TTS (Text to Speech) voice.
The Sense Player includes Cerence (formally Nuance) Vocalizer Text to Speech voices. As the ETI-Eloquence Text to Speech engine is also owned by Cerence, we ask that Hims and Cerence work together to license and add the ETI-Eloquence Text to Speech engine to the Sense Player.
While modern Text to Speech voices are pleasant and human sounding, blind and visually impaired individuals have enjoyed using the more robotic ETI-Eloquence voices to read electronic documents for over 20 years. Having these voices on a portable media device would be a benefit to users for a myriad of reasons. Some of these reasons include:
*Consistent pronunciation. The ETI-Eloquence voices are able to pronounce sentences without unnatural pauses between words and phrases. They also have easy to understand inflection, including the ability to differentiate between punctuation such as question marks and exclamation points using pitch.
*Easy to understand at fast speaking rates. The ETI-Eloquence voices are able to be understood when set to a very fast speed. This would allow individuals to process information more quickly using the speed of their choosing.
*Helpful for those with hearing loss. The ETI-Eloquence voice features mentioned above as well as their slightly robotic sound are very useable for individuals with hearing loss. In some circumstances, they are the only TTS voices these users are able to consistently understand. These voices would allow those with hearing loss to enjoy many types of content on a portable device with physical controls. They would also extend the customer base for the Sense Player.
*Significant increase in device responsiveness. The ETI-Eloquence voices take up very little memory and resources when being used on a portable device. They would significantly increase the responsiveness of the Sense Player, from interface navigation to book navigation to using third party Android applications.
*User preference. Users of a media consuming device should have as many options of TTS voices from which to choose as possible. Allowing both Vocalizer and ETI-Eloquence voices would allow users to select the option that is most comfortable for them. They may choose Vocalizer for certain content such as an educational book or document. They may instead choose ETI-Eloquence when scanning content with OCR or while reading for pleasure. Allowing these choices will let users truly customize their Sense Player voice experience for any situation they may encounter.
We submit that adding the ETI-Eloquence Text to Speech Engine to the Sense Player would not only be beneficial to users but a good business decision for Cerence and Hims as well. Since ETI-Eloquence is very popular among the blind community, it could greatly increase sales and revenue throughout the world if marketed as a selling point of the Sense Player. This is something that Sense Player competitors would not be able to offer to their customers, making your products even more preferable to blind and visually impaired individuals.
Thank you for your consideration in this matter.
Greetings,
I would like to sincerely thank everyone who signed this open letter regarding adding ETI-Eloquence to the Hims Sense Player and Sense Player OCR.
The letter has made it’s way to Hims and I have received a response.
Unfortunately they will not include ETI-Eloquence on the player for now do to licensing costs.
All is not lost however.
The player has the ability to use third party Text to Speech engines/voices in third party applications that require them. This may include such things as speaking rewind and fast-forward controls in a book reading app. Since the player is not Google certified, you cannot install TTS engines from the Google Play Store but you can install them manually. Hims provides some in their own app list such as eSpeak and RH Voice. Googles own TTS voices (English only) work great as well.
If Hims would allow these engines/voices to be used in the player interface, users would have many other voices to select from alongside vocalizer when reading documents and other electronic content.
If you would like this feature to be added, please leave Hims feedback and let them know. You can contact them through their US support Email address on their US website:
You can also contact them through their international website:
Thank you again,
Jay Pellis
Greetings,
Recently, Hims INC. in the United States have changed their company name in order not to conflict with a pharmaceutical company of the same name. They are now called Selvas North America. Internationally their name is still HIMS International.
Please continue to leave feedback to Selvas North America and Hims International if you would like the Sense Player and Sense Player OCR to use any TTS engine/voice a user has installed throughout the entire player instead of just in third party apps that require self-voicing.
Since the release of the Sense Player, multiple devices have hit the market such as cell phones and speech only note takers that allow a user to install and use any TTS engine/voice of their choosing. These can be used throughout the entire interface of these devices, from menus to applications.
By adding this capability to the Sense Player and Sense Player OCR, Selvas North America and Hims International can only improve an already spectacular product.
Contact information can be found at the Selvas North America and Hims International websites below.
Thank you for your continued support in this matter.
Sincerely
Jay Pellis
Greetings,
This is the final update regarding this open letter. I would like to again thank everyone who signed it, advocacy such as this is sometimes the only way to let companies of blindness products know what features their customers want.
I have produced a short video demonstrating how native Android text to speech can be used on the Selvas Braille Sense 6 and discussing why it should also be added to the Sense Player. Since ETI-Eloquence will not be added, using third party engines/voices such as RH Voice, E-Speak and Google TTS is the next best thing.
Please contact Selvas North America or Hims international using their websites located in the video description if you or anyone you know would also like to see this feature implemented.
"TTS demo: differences between Selvas Braille Sense 6/Sense Player and why they should be the same"
Thanks again and happy Holidays!
Regards,
Jay Pellis